It was one of those days today.
To be fair, it didn’t start that way. In fact, the morning was perfectly normal, or as close to normal as things get in this place.
And then, around lunchtime, we got a Fedex parcel which contained a letter allegedly from our bank about an insurance payout from a claim we did not remember making (our insurer, too), and a check for a respectable amount of money.
The check also had an incident date on it, presumably the date of the unknown event when the claim we didn’t remember was made – a date in 2019. The check itself was dated to late 2020. And the cover letter didn’t appear to have been spell checked, much less proof-read and checked for grammar errors.
It was full of bad spelling, bad wording, and the kind of issues that in an email would have me checking to see whether this was a scam.
I still checked for a scam because there are some damned imaginative scams out there. Meanwhile, The Husband fired up the phone… First was the insurance company, which quickly proved to be a dead end.
Then he called the bank. And stayed on the phone for a long, long time before eventually finding out that there was another customer with the same name, whose spouse has the same name as me, and who uses the same insurance company. That poor sod had put in an insurance claim over one and a half years ago and was only now getting the check for the thing.
The Husband drove up to the local branch of the bank to hand them the letter and check so that it could be sent to the correct person of the same name.
He’d been back maybe five minutes when my phone rang.
The bank. Calling to explain the mess with the insurance and – presumably – inform me that the check was in the mail. I didn’t let it get that far: I explained to the poor sod that he’d got the two sets of people with the same name mixed up again, and I was the wife of the person who’d been incorrectly sent the check, not the one who should have received the thing.
The poor fellow was quite embarrassed over the whole thing, I think. He’d just spent I don’t know how long on the phone with my husband working out what should have happened with the insurance payout, only to call the wrong person to notify them of the mistake.
Honestly, if you put something like this into a story nobody would believe it. Heck, you’d get rolled eyes and probably an “Oh, come on.” if you put it into a sitcom. Even if you put it in an American sitcom.
The whole, two families where first and last name of both husband and wife are matched, plus both use the same bank (although not the same branch of said bank) and the same insurance company thus causing an insurance payout to go to the wrong pair is pushing it. Having the cover letter of said payout be badly written enough to look like a scam is tipping it over the edge.
The phone call to apologize to the wrong person is just jumping the shark.
Not, I might add, that I blame the bank representative. I don’t know what their customer management software looks like (although I would be shocked if it’s something that makes it easy to tell if you’ve got the right person or not) and I give them kudos for making the apology call in the first place. I don’t have any doubt that the person who called me was calling the other couple within minutes of ending the call with me.
No, it’s just the combination of coincidences that leads to such an unbelievable result.
So, I’ve got to say it. Go home 2021. You’re drunk.
Oh, and have a photo of Buttercup. She would have you know that she’s very elegant and refined. Just… not right now.