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Barnes & Noble’s Dirty Little Secret: Author Solutions and Nook Press

This is your Mad Genius PSA for the day: Barnes & Noble’s self publishing platform isn’t nearly as clean as they would like it to appear.

David Gaughran

NookPressAuthorSolutionsNook Press – Barnes & Noble’s self-publishing platform – launched a selection of author services last October including editing, cover design, and (limited) print-on-demand.

Immediate speculation surrounded who exactly was providing these services, with many – including Nate Hoffelder, Passive Guy, and myself – speculating it could be Author Solutions. However, there was no proof.

Until now.

A source at Penguin Random House has provided me with a document which shows that Author Solutions is secretly operating Nook Press Author Services. The following screenshot is taken from the agreement between Barnes & Noble and writers using the service.

NookPressAuthorServicesBloomingtonopt

You will see that the postal address highlighted above for physical submission of manuscripts is “Nook Press Author Services, 1663 Liberty Drive, Bloomington, Indiana.”

Author Solutions, Bloomington, Indiana. Image courtesy of Wikimedia, uploaded by Vmenkov, CC BY-SA 3.0 Author Solutions, Bloomington, IN. Image from Wikimedia, by Vmenkov, CC BY-SA 3.0

There’s something else located at that address: Author Solutions US headquarters in Bloomington…

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22 Comments
  1. Makes me wonder if I ought to withdraw my remaining titles from the Nook store. I really would rather not have spam and telemarketers breathing down my neck, even if I know better than to fall for their pitch.

    March 5, 2015
    • C4C

      March 5, 2015
    • Makes me glad I let DraftToDigital handle the delivery to Nook. Unless they’re passing on contact information along with the book.

      March 5, 2015
      • Mine are through D2D as well, but I am wondering how much they pass along.

        March 5, 2015
    • Yes, exactly.

      March 5, 2015
      • Kate Paulk #

        Which is one of the reasons I reblogged this one.

        March 5, 2015
  2. I hate this stuff. They feed on the dreams of people who are vulnerable. Makes me want to go all Carrie Nation on them.

    March 5, 2015
    • Kate Paulk #

      That makes at least two of us.

      March 5, 2015
  3. Is Simon and Schuster still doing business with Author Solutions?

    March 5, 2015
  4. For what it is worth, I have had my books on the Nook site since 2011 (direct), and no Author Solutions scammers have contacted me. (I may be on a blacklist for other reasons, heh heh heh…) My suspicion is AS would prefer first-book newbies vs. people who have proven they know what to do by having multiple books and real sales.

    March 5, 2015
    • Kate Paulk #

      I’m sure – experienced authors know better than to trust that kind of thing.

      March 5, 2015
  5. Christopher M. Chupik #

    I have spread the word on this by Twitter and Facebook.

    March 5, 2015
  6. Since I babysat Heath today, and then took a nap, I haven’t finished Michael Hooten’s (gnardopolo) INCREDIBLE Cricket’s Song today.
    So I posted on my blog my 12/5/14 review of Cedar’s (writing as Liliania Begley) Farmhand. Since there is NO science fiction, and NO fantasy and NO creepy monsters in the book, I felt free to let my imagination run wild and review it as an allegory for the American space race.
    I think I will also post my review from 12/29/14 of David Freer’s “Joy Cometh With The Mourning,” in the feeble hope that it will reach maybe just one more person, because it is such a lovely, lovely book. That should be up in a few minutes.

    March 5, 2015
  7. Wayne Borean aka The Mad Hatter #

    Thanks Kate. I’ll pass this on through Twitter as well. People need to be warned.

    March 5, 2015
  8. *SNIFF*

    No love today from the Mad Genii.

    I can’t decide whether to weep in despair, rage against an unfeeling world or just get over it and act like an adult. These people do have lives after all.

    I probably won’t do the latter though. That whole “mature” thing just doesn’t suit me.

    March 6, 2015
    • Uncle Lar #

      A rather heated discussion over on Sarah’s blog may have everyone preoccupied. Still miss my daily fix of MGC, but trying not to be too greedy or needy.

      March 6, 2015
      • Sorry, folks, all the Mad Genii got a bit distracted today with everything. So I’ll throw this out here: what how-to would you like me to tackle for tomorrow’s post? We’re talking about coallating all the links for those soon, and I know there have to be questions still unanswered.

        March 6, 2015
        • I don’t know exactly what you are talking about collating, BUT it is becoming more apparent to me that GETTING YOUR STUFF READ goes far, far beyond writing good stuff.
          Dorothy Grant was saying some great stuff about this a few posts ago, and maybe there is more to be said.

          March 6, 2015
        • Uncle Lar #

          It has become apparent to me over the course of the last year or so that while writing a salable story is critical there are a host of ancillary operations necessary to serve that product up to the reading public. Things such as several flavors of editing, cover art, cover composition, marketing, source file preparation, and so on ad infinitum or so it sometimes feels.
          The story is key, but all those other things matter, and it would be ever so helpful for a new writer to have a table of reference linking to all the most excellent advice that has appeared here just in the short time I’ve been paying attention.
          Personally I’m more of an editor and researcher myself, but I really do want an entire new crop of independent writers to arise and seize the field from a corrupt and disfunctional traditional publishing cabal.

          March 7, 2015
          • And maybe you could contribute to the editing & research needs of these new crop of indie writers?

            March 7, 2015
            • Uncle Lar #

              I would be delighted to be of help with two caveats: first that I tend to be bluntly honest, so if I offend it is unintentional, second that I speak from the perspective of an old white guy though with a good deal of life experience.
              I’ve done a couple of quick action projects for Sarah and Charlie, beta read some stuff for Cedar and Dan, and given input to several Baen writers on firearms and aerospace.

              March 7, 2015
  9. Just reviewed gnardopolo’s “Cricket’s Song” on Amazon and on my blog. What an outstanding work! The more I do this, the more I realize that exposure really is the key to success, because I’m reading works that are every bit as good as the best sellers.
    Next on the list: one by Cedar, one by Laura Montgomery, then another by Cedar, and my queue is empty again.
    (…please don’t make me beg…)

    March 6, 2015

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